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Oct 19, 2007

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The Starbucks Corporation really think their customers matter and will do their best to relate their product to the customer and their customer to the product.

Simple. Effective. Relational.

Kim: thank you, as always, for your kind words and glad you found it interesting.

Yes, I'd agree that churches, trade organizations, NFP's and others should continuously probe for ways to bridge the gap between "pleading for compliance" and "meeting needs." This element of "like-ability" and "consistency" doesn't require the listener to do anything different -- it merely suggests that they do what they always have done (which is a whole lot easier to suggest, isn't it?).

BTW, I've got a good number of 'faith based marketing' questions -- I'd welcome the chance to touch base live and get your thoughts. Let me know if that works for you! Thanks again --

"Like many of you, we've switched to organic grape juice.

Prefer Welch's? Just ask."

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